Talk:TRC Gimmick Rallye Evaluation Cards

I don't want to "mess up" the draft, but am thinking we could separate (into separate sections)

* scoring, and awards presentation efficient? (moved close to end)
* material clear and legible?
* registration and CP workers competent?

- Dean

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The rallyemaster doesn't have much control over registration, so we shouldn't count that as part of the "best rallye" awards (although it may still be useful feedback). It would be good to ask about the beginners school too, although we shouldn't expect upper division rallyists to answer that question. And we shouldn't count it when someone other than the rallyemaster gives the class.

I like the idea of putting the questions in rough chronological order (i.e., moving scoring and awards presentation towards the end).

And as we mentioned last night, very few people can offer meaningful feedback on whether protests were handled fairly. Perhaps a better indicator would be how often the protest committee overrules the rallyemaster.

- Darin McGrew 10:51, 14 November 2007 (PST)

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I did many of the tasks that we had been talking about. See what you think.

- Dean

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I recommend leaving the existing form alone, except for the changes to the "Length". 10 Categories is sufficient for the feedback that we need.

I am not sure if many rallyemasters use the form as it exists today as a vehicle to improve or change rallies. As a consequence, making changes to the form is likely not going to do much. If we add more categories, rallyists may be less likely to fill out the form.

A better use of time might be for rallyemasters to use the existing form to create a post-mortem of their event that includes 2 topics:

a) What worked well b) What can be improved upon.

Such a post-mortem should be optional, but would be nice to include in the TRC minutes (if it is done).

- Cris Wendt

What to Cut?

Okay, we've got 13 sections now. What do we cut/consolidate to get back to 10 (or fewer)?

Darin McGrew 18:20, 21 November 2007 (PST)

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I think 13 sections and 15 easy-to-answer questions might not be too much, if it fits nicely on a half page.

- Dean

Since I was involved in the creation of this form in the '80s, I have some bias. I like the 10 category/100 point total format. In fact, the form was developed to fit this format. Also, I do not know how you will get overall scores if you go with a disagree/agree format.

I do agree that without written comments, the completed forms do not provide much value. Since these forms do not seem to be used by TRC for quality control or user feedback (just isn't working out), TRC might consider getting rid of the evaluations altogether. Are they really useful?

- Bob Schott

Using Incomplete Evaluations

I also propose that each question get scored by those who answer that question, so partial evaluations are used.
- Dean

If we include topics that not everyone will be able to answer, then we'll need to do something reasonable with "incomplete" evaluations. So, how should we handle the math for a rallye's total score while counting incomplete evaluations?

It's easy enough to average the responses we get in each category, and it's okay if some categories have more data points than others. But do we calculate the total score by adding the average scores for each category? I can't think of a better way, but this still seems clunky to me.
- Darin McGrew 10:50, 28 November 2007 (PST)

If we end up adopting the agree/disagree format, then we could assume that blank statements are either "N/A" or "neither agree nor disagree". I can see arguments for either, depending on the specific statement.
- Darin McGrew 12:11, 6 December 2007 (PST)

Making Evaluations Useful

Personally, I don't find the evaluation forms useful, except for the comments written on them (in the margins, or on the back). The numbers are purely arbitrary, and apparently even our worst rallyes are well above average (the Lake Wobegon effect), since they score above a 5 in all categories.

Maybe it would be more useful to have a number of statements (e.g., "Traffic was not a problem.") and ask whether they agree strongly, agree somewhat, neither agree nor disagree, disagree somewhat, or disagree strongly? Or maybe we could use a 7-point scale: agree strongly, agree, agree somewhat, etc.
- Darin McGrew 10:57, 28 November 2007 (PST)

I think this might be the best approach of all. It has the benefit of simplifying the questions, too. One of the complaints I've heard about the present eval card is that the questions cover slightly disjoint subjects, so the competitor has to average out things in their head.
- Steve 12:24, 2 December 2007 (PST)

Okay, I took a stab at creating a new evaluation card that uses the agree/disagree format. What do you think?
- Darin McGrew 13:26, 3 December 2007 (PST)

Email Feedback

Teresa suggested rephrasing the "clear, concise, and accurate" question so we get less negative feedback from rallyists who just missed an expert gimmick. I noted that gimmick rallyes often deliberately use unclear, verbose language, and that perhaps "clear" and "concise" are not criteria we should rate.

Teresa also emphasized that each rating should cover only one thing, since rallyists enter ratings like "7/8/10" on the current form when a single rating covers multiple topics.

I'd like a way to assess how well we're handling protests, but the only metrics I can think of are the total number of protests, the number of protests granted by the rallyemaster, and the number of protests granted by the committee. Including a question on the evaluation form seems pointless, because most people have no idea how well protests were handled.

A general question is whether this is a rallye evaluation, or a rallyemaster evaluation. Consensus appears to be that it is a rallye evaluation, and that we can use it for other purposes (e.g., rallyemaster awards) by ignoring the data that is irrelevant for those other purposes (e.g., questions about things like registration that the rallyemaster has no control over).

We need to figure out what to do with incomplete forms. Maybe we can just treat the incomplete questions as "N/A" or as "neither agree nor disagree".

We also need to decide whether to toss the top 10% and bottom 10%. I think this will be less necessary with the Agree/Disagree format.

For a "best rallyemaster" award, we could have a scale of 1-5 (strongly disagree to strongly agree), with 20 questions that are counted. That gives a maximum score of 100 points. Then we could round out the evaluation form to 25 or 30 questions, adding questions that won't count towards the award, but which we as a club care about.

- Darin McGrew 12:21, 12 December 2007 (PST)

Purpose

There seems to be concern that the evalation forms unfairly penalize the rallyemaster or rate them unfairly for either events out of their control (e.g. a parade in the middle of a rallye), or registration (pretty much a standard operation the past few years).

A few comments:

1) Unforeseeable events are in fact part of the rallye experience, and events such as parties, parades, rain, and wind should be evaluated, even if they are out of the rallyemaster control. I don't think the rallyemaster is being evaluated, but the event is being evaluated.

2) With Steve and Nancy leaving the registration duties, a rallyemaster interested in getting ranked high at the end of the year will need to consider how to ensure registration is handled efficiently.

3) The Registration is really a small part of Administration. Administration includes the rallye school, the attitude of rallye personnel, the finish process, protests, etc - all of which are under control of the rallyemaster.

- Cris Wendt

Clear & Concise!

I see a movement to eliminate the term "clear, concise and accurate". Actually, I think "clear, concise and accurate" is what differentiates the good rallyes from the rest and states the issue quite well. A small, tight, accurate, and unambiguous set of instructions makes for a better rallye and results in less protests.

I think in cases where rallyists put down several numbers on the eval form (e.g. 7/8/10) we can create a procedure to just average the numbers.

- Cris Wendt

Process

With the increasing concern over the use of evaluation forms as a way to rate the quality of rallye for a year-end awardc, and also given we are no longer a part of NCSCC (and therefore subject to their processes), I think we might need to look at some of the evaluation processes such as:

1) Throw out top 10% and bottom 10% of the forms. Let's keep them all.

2) Incomplete forms (rallyists only fill-out a subset of the categories). I recall seeing this as the biggest issue. In the past we just threw out the evaluation. I am a little mixed on this as we do have some useful information. We could use what we do get and average it in with the rest of the numbers.

3) Mixed numbers for a single category - I say we just average the numbers. I don't recall ever seeing this occur on an evaluation form, but I could imagine it occurring.

I remember historically, a non TRC rallyemaster doing the scoring each year for NCSCC events, and his events always won top-dog, sometimes by a few hundredths of a point. His events were good, but I did always question the transparency of his processes.

- Cris Wendt

Current Status

At last night's business meeting, we decided to go with the agree/disagree format, and to finalize the details before the January rallye via email.
- Darin McGrew 12:53, 19 December 2007 (PST)

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I was happy with almost all edits, but sorry to see this one go:

• The maps in the critique were easy to understand.

Map technology (hence, maps) vary widely.

I hope to use my notes to make my edits in the next day or so.
- Dean

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Overall, I really like the edits Cris made, although I did a bit of copy editing myself, and restored a couple of the questions he cut. The questions I restored are ones that we can ignore for the "best rallyemaster" award, but I'd like to include something about the rallye school at the start, and something about protests.

I'd still like to include something about the driving distance, but I think 2 questions about the length of the rallye are sufficient, and I'd rather distinguish between "too long" and "too short" than between time required and distance driven.

It might be nice to add something about maps, but I think

• After reading the critique, I understand the gimmicks I missed.

pretty much covers it. The maps aren't an end to themselves; their purpose (if they are used at all) is to help rallyists understand the rallye, especially the parts they missed.
-Darin McGrew 17:16, 19 December 2007 (PST)

Purpose of Form

A few times I have heard comments to the effect the rallyemaster is being rated. Let's remember, it's the rallye and rallye experience that is being rated and not the rallyemaster.

This rating may include items seemingly out of the rallymasters control, such as weather, parades, parties, registration, emergencies, etc. However, what IS in the rallyemaster's control is how they handle such unplanned events.